Shipping and return of goods
Packaging your shipment
Packages are usually shipped within 1 day after payment is received and are delivered via Zásilkovna, DPD, GLS, EMS, We|Do, PPL or Czech Post with tracking. Depending on what you choose for your shipment, we will provide you with a link to track your shipment online via email.
Cash on delivery is available for the Czech Republic and Slovakia without any additional shipping costs.
Shipping charges include handling and packaging as well as postage costs. Handling and shipping charges vary depending on the total weight of the shipment. We recommend that you combine items in one order. We cannot ship two different orders for the price of one shipment, shipping charges apply to each order placed separately. Your package will be shipped at your own risk, but special care is taken to protect fragile items.
The boxes are adequately sized and your items are well protected.
Incoterms conditions for transport
Abbreviations:
A/W AWB B/L B/R BAF C&F CBM CC CSC C/(CNEE) WHAT CAF CFS CHB CIF CHIP COMM CPT CTNR D/A TO D/P DDC DDP Doc# Ex F/F FAF FAK FAS FCA FCL FEU 40' FOB GRI H/C HBL I/S IA L/C LCL M/T MB/L N/F O/F OBL OCP OP ORC PP PC UNDER POLE PSS S/(Shpr) S/C S/O S/R SC SSL TOC TRC T/S T/T TEU 20' THC TTL TVC/TVR W/M W/T YAS | All Water Air Waybill Bill of Lading Buying Rate Bunker Adjustment Factor Cost and Freight Cubic Meter Collect Container Service Charge Consignee Certificate of Origin Currency Adjustment Factor Container Freight Station Customs House Broker Cost, Insurance and Freight Carriage and Insurance Paid Commodities Carriage Paid To Container Document Against Acceptance Delivery Order Document Against Payment Destination Delivery Charge Delivered Duty Paid Document Number Work/ExFactory Freight Forwarder
Fuel Adjustment Factor Freight All Kind Free Alongside Ship Free Carrier Full Container Load Forty-Foot Equiv. Unit 40' Free On Board General Rate Increase Handling Charge House B/L Inside Sales Independent Action Letter of Credit Less Than Container Load Measurement Ton Master Bill Of Loading Notifications Ocean Freight Ocean (or original) B/L Overland Continental Point Operation Origen Receive Charges Prepaid Port Congestion Surcharge Port Of Destination Port Of Loading Peak Season Surcharges Shipper Sales Contract Shipping Order Selling Rate Service Contract Steam Ship Line Terminal Operations Option Terminal Receiving Charge Trans-Ship Transit Time Twenty-Foot Equiv. Unit 20' Terminal Handling Charges Total Time Volume Contract/ Rate Weight or Measurement ton Weight Ton Yard Surcharges |
